Home
About Netherhayes
Living Accommodation
The Gardens
Meals
Laundry
Client Group
Respite Care
Aims & Objectives
Care Plans
Quality Assurance
Fees & Sundries
Inspection Reports
Contact
Our Other Homes
Newsletter
Gallery

Quality Assurance

Quality Assurance at Netherhayes

It is our policy and normal procedure to monitor, evaluate and inspect standards of care by the following methods:

  • - Regular meetings for residents, relatives, advocates, friends and staff
  • - Monthly Management meetings
  • - Continual observation, appraisal and assessment undertaken by staff and management on a daily basis
  • - In-house induction and foundations staff training sessions
  • - External NVQ qualifications for staff

To inform, update and act on constructive suggestions or criticism by residents, relatives, friends and staff


  

Contact Us

Our Other Homes

Aims & Objectives

Inspection Reports

Client Group

Insurance

Care Plans

Religion